Encyclopedia of Conflict Resolution
By Heidi Burgess & Guy M Burgess
# Publisher : ABC-Clio Inc
# ISBN : 0874368391
# Number of Pages : 356 pages
Book Description :
The goal of this volume is "to make the broad conflict resolution knowledge base more accessible." Covering both deep-rooted conflicts and short-term negotiable disputes, the authors, codirectors of the Conflict Research Consortium at the University of Colorado at Boulder, furnish an inside look at a relatively new scholarly and professional field. Conflicts and disputes, from a basic two-party personal relationship to a showdown between superpowers, and the context in which these disputes occur are discussed. Labor-management issues, public-policy conflicts, business negotiations, victim-offender reconciliation, and tension between social groups, as well as those conflicts that occur in personal relationships, all have their place in this volume, which presents the competing viewpoints prevalent in the field.
The encyclopedia defines central concepts in entries such as alternative dispute resolution (ADR), arbitration, mediation, and negotiation, and provides explanations for common terms and phrases, such as collaborative problem solving, interest groups, and nonnegotiable issues. There are entries for ethical and legal issues, important organizations, and individuals, such as Henry Kissinger and Martin Luther King Jr., as well as critical cases and events in the history of conflict resolution, such as the Camp David Accords and the Persian Gulf War.